Good questions.
Straight answers.

Tell us what you actually do: study notes, coding, research, design, or everyday writing. Mention how often you use AI and your budget in BDT. We can help compare the available plans; you do not need to know every model or feature first.

Choose a monthly option if it is listed for your product. Check the plan duration and renewal terms before ordering. A monthly subscription is a paid plan, not a free trial; longer durations are only available where the listing says so.

Do not assume it does. Access to an AI app and API billing are often separate products. Check the plan’s included and excluded features, and tell us if you need an API for a project before paying.

Open a product, select a plan, and use Order on WhatsApp or Ask on Messenger. Send the prefilled details in the chat. We confirm availability, account eligibility, the total in BDT, and the expected activation window before sending payment instructions.

Ask our team which payment methods are currently accepted. We share the verified destination and exact amount after confirming your plan. Do not send money to a number from an old screenshot or an unsolicited message, and never share a payment PIN or OTP.

No. It starts a conversation about your selected plan. You can ask questions, check the final price, or decide not to continue before paying. Your plan is not activated just because you opened WhatsApp.

Reply in the same official conversation with your order reference and the payment reference requested by the team. Avoid posting payment details publicly. We verify the payment before activation; a screenshot on its own is not proof that funds arrived.

We confirm an expected activation window before you pay. Timing depends on the product, your account’s eligibility, and when the payment is verified. If you have a class, deadline, or client delivery coming up, tell us first so we can check whether the timing works.

That depends on the product and your current subscription, region, and account type. Tell us whether you already have a paid plan before ordering. We confirm the requirements and activation method first; we do not promise every account is eligible.

No. We never ask for account passwords, OTPs, recovery codes, card numbers, or payment PINs. Keep those private even if someone claims to be support. If a message asks for them, stop and contact us through the website’s contact page.

Nothing renews automatically from our side. If you want to continue, message us before your plan expires. We confirm the current price, availability, and renewal requirements again. Any separate subscription you have directly with a provider is managed with that provider.

Message us in the original conversation with your order reference, what you were trying to do, and the error message. A screenshot can help, but hide private information. Do not share your password or OTP. We will check whether the issue is activation, account access, or a provider-side limit.

If we cannot deliver the plan as described, our refund policy provides a full refund. If activation has already completed, the situation is reviewed under the published refund policy. Contact us with your order reference so we can check the actual delivery status.

Before payment, simply tell us you do not want to proceed. After payment but before activation begins, contact us as soon as possible; our policy allows a full refund if no activation step has started. Completed digital activations usually cannot be reversed.

SubLagbe is an independent store. Brand names identify the products; they do not mean we are an official partner or authorized reseller. Check the specific product’s fulfillment details and restrictions before ordering.